Reviews

The DPF Doctor Reviews
Megan Lowther
Megan Lowther
09:37 22 Jul 20
Went up on Thursday they had my car for about 3.5 hours and as they couldn’t do the full test they didn’t charge and rebooked it in for a clean, so they could do the assessment after. They where honest throughout it all & luckily saved us a lot of money by not needing to replace the filter like the garage where we got the car told us... definitely recommend these guys! Thank you for sorting out our family car 😅
John Alexander
John Alexander
10:45 27 Jun 20
Went to dpf doctor after last two garages could not solve problem with limp mode on engine.This included cleaning egr and remap.The lads at Ashington had it sorted and back on the road within three hours.Great service can't thank them enough.
Amandeep Atkar
Amandeep Atkar
14:48 26 Jun 20
Can't fault this place.Not only are they honest and reliable. They don't throw jargon at you. Break everything down and help you understand and identify the problem and work to find the best solution. I've been here twice now and they're extremely competitive! RR were ADAMANT I needed a new DPF and quoted 3k.DPF doc charged less than 5% and cleared the soot accumulation. DPF was not the issue. Thanks so much
Charlie Thompson
Charlie Thompson
13:52 08 Jun 20
Been part of the network coming up 6 months. what an awesome network we have joined. darren and Callum will always go the extra mile to help out where they can. The tech support you get is priceless.
Alex Stone
Alex Stone
19:46 03 Jun 20
These guys are absolutely amazing! we joined the network a few years ago and since day one they have always been on hand to help and never judge your capabilities! doesn't matter if it's a big or small issue they will always bend over backwards to help you out.The network is fantastic which they've built around them and the community we are apart of is probably one of the best. Everyone is on hand to help no matter the time of day, you know you have someone avalaible within seconds.
keith shanahan
keith shanahan
12:32 27 May 20
Not just a quick clean but proper assessment of and solutions to your fault. Honest pros who take pride in their work.
Pontardulais MOT Centre
Pontardulais MOT Centre
20:21 26 May 20
We joined the DPF Doctor Network at the beginning of 2020 as we carry out a lot of DPF repairs for our customers.Due to the volume, we decided that it was time to be a part of a dedicated network for Particulate Filters which in turn has helped with our diagnostic repairs also.It was the best decision we have made to date, our workload has not only increased but so has the more specialist types of work with other garages bringing us work.The training received over the two days was absolutely outstanding and the technical helpline that comes with it is worth joining the network for that alone.Callum and Darren go out of their way to make sure all the questions are answered and they take on the every query as if it was one their own repairs.We are more than happy with the network and as a result our customers are happy with the repairs.
Tom Bracken
Tom Bracken
20:10 26 May 20
Enquired to become a member late last year. We have spent around 8 months with this network now after been vetted & assessed & it's safe to say it has turned our business around. Training included, full tech help & access to dealer information. A brilliant & valuable network. Proud to be a part of.
Tom Bracken
Tom Bracken
20:06 26 May 20
Enquired to become a member late last year. We have spent around 8 months with this network now after been vetted & assessed & it's safe to say it has turned our business around. Training included, full tech help & access to dealer information. A brilliant & valuable network. Proud to be a part of.
lee davies
lee davies
14:01 21 May 20
A+ 5 STAR SERVICE
Bruno Mendes
Bruno Mendes
10:49 10 Mar 20
tracey mcglashan
tracey mcglashan
09:00 07 Feb 20
Donna Smart
Donna Smart
11:46 29 Jan 20
Saved us a FORTUNE. Found this company by chance just at the right time. Excellent customer service and really specialise in DPF. Found our issue immediately and resolved an issues even Subaru didn't have a clue about. Highly recommended. Really know their stuff.
Ash Smart
Ash Smart
18:07 08 Dec 19
Fantastic service by the whole team. Main dealer had said that I needed a new dpf but I wasn’t happy with just going straight in for that, so I got the team to do their assessment which revealed a split boost pipe, so a new dpf would not have solved the issue. Saved me thousands and I know it will now be fixed. Car runs smoother than it ever has done since I’ve owned it.Thanks again
Linda Quinn-King
Linda Quinn-King
08:04 27 Nov 19
Really helped me out when my car failed it's MOT on emissions! They cleaned the filter thingy and gave me good advice when other people wanted to replace the filter at a cost I simply couldn't afford. Really great, honest and friendly service.
Michael Taylor
Michael Taylor
09:22 22 Nov 19
I took my astra estate in to DPF doctor in ashington as my DPF warning light was on and my car would not regenerate. Absolutely lovely staff, honest and very trustworthy. They stayed open after hours to help me with my problem. Thank DPF DRI would definitely recommend.
Robert Henderson
Robert Henderson
17:56 10 Oct 19
Very knowledgeable and friendly nothing was to much took time to explain the faults with the car
Wayne Vickers
Wayne Vickers
21:44 16 Aug 19
attended a training day hosted by darren and it was brilliant. my head feels fried by all the info I've taken in today but I can highly recommend the training to anyone interested in improving their skills
David Broster
David Broster
17:20 24 May 19
Very friendly atmosphere, they talk you through the problem as they find them. The best thing they do best of all is solve the issues. Brilliant to say the least. You get no lies or crap, just the truth. As Arnold Cheeseburger say’s: I’ll be back...👍
Robert Lyall
Robert Lyall
14:40 07 Mar 19
these guys know what there talking about and can rectify problems other garages fail with.
Iain Gardner
Iain Gardner
10:54 28 Jan 19
I had the DPF cleaned on my Zafira last week at the Ashington branch and more importantly the initial cause of the blocked DPF has been found after a full diagnostics this morning. Well worth the additional time and very happy they have persevered to find the root cause and not just clean the filter and send me on my way only for it to become blocked again in the future. I would definitely recommend The DPF Doctor and would use again without doubt, good honest and reliable.
Gemma-Louise Cole
Gemma-Louise Cole
18:11 17 Dec 18
Fantastic service. Called them in a panic this morning and they fitted us in straight away. By the end of the day the car was sorted and we could get back on the road. Fantastic and quick service.
David Johnson
David Johnson
07:56 12 Dec 18
Great Honest lads !, Always helpful & willing to pass on their knowledge & listen to others
Jodz Jody Walsh
Jodz Jody Walsh
12:00 21 Nov 18
Rang a diesel expert out to look at my wife’s Citroen c4 Picasso was told the dpf needed refurbishing if there’s even such a thing probably was just gona clean it up anyway came across these guys in ashington very helpful on the phone with advice etc so felt more assured to use the dpf doctor as opposed to this diesel specialist to cut a long story short my bill was under £170 diagnosed properly instead of this numpty telling me the dpf needs replacing and it would be £600 always use trusted garages can’t thank the dpf doctor enough cheers lads appreciate it will recommend u to anyone and everyone thanks again over the moon with the price 😊
Chris Holey
Chris Holey
07:17 23 Oct 18
We were holidaying in Northumberland and various warning lights appeared on our Toyota Rav4. Green Flag diagnosed a DPF issue and a local garage suggested we should contact the DPF doctor in Ashington. We were booked in the next morning and after a full diagnostic check Darren pinpointed a problem with the ECR valve which, after a few hours work, was sorted. As well, I got regular phone updates which was great. In a nutshell, Darren saved our holiday and reduced my stress levels big time! I wouldn't hesitate in recommending the Doctor to anyone as the service provided was top notch. Thank you.
Ryan Weaver
Ryan Weaver
16:06 06 Jul 18
Been to Dpf doctor today what a fantastic service they were very polite and willing to help. Not only did they fix the problem they saved me money. I would 100% recommend and will be using from now on. Also I was provided with plenty of advice. Thank you.
Johnboy Holdsworth
Johnboy Holdsworth
21:01 10 Jun 18
Darren at DPF doctor is a top bloke and knows exactly what he's talking about, we had a problem with our DPF on our Crafter van, funny enough the DPF wasn't blocked but had a couple of electrical faults which is why it wouldn't regenerate and brought up the warning lights on the dash ,I called Darren and he was so helpful he asked to bring it around that day and he would have a look at it, honest and really good at what he does. Thanks again darren. ���������� thanks again buddy.
Judith Cook
Judith Cook
18:42 01 Jun 18
After trips to 3 garages with our Audi A3 tdi (all of which are reputable professionals) and spending money on diagnostics each time only to be told the same answer every time and spending more money after money and the problem not being fixed,I was informed of the DPF doctor. This guy only specialises in this field and sorted my car out no problem, Honest, truthful very professional in his field! Explained the problem I had with the car, how he fixed it and also told me how to avoid the problem in the future! He also had my car back a week later free of charge for a health check to make sure the work he carried out was successful,not a lot of garages would do this as they may not be as honest. This company really is top quality ! 10/10 all day ��
Louise Hyde
Louise Hyde
19:02 29 May 18
These guys are superb at there job fixed my car in no time and even give you an aftercare check up too. If you have problems with your dpf I would definitely recommend these. Excellent friendly service. Thanks again.
Andy Savva
Andy Savva
17:11 24 Apr 18
Trevor Nightingale
Trevor Nightingale
08:43 19 Apr 18
Our Nissan Primastar van had spent the last few months being passed between four different garages (including a Nissan main dealer) after it developed a problem where there was no turbo boost and it was constantly in limp mode. Nobody could diagnose the problem, let alone fix it, but within an hour of working on our van D.V.S had found the problem and then set about fixing it. The van is now running perfectly and I will certainly be using D.V.S in the future!
david bell
david bell
19:25 09 Apr 18
Whilst on holiday in the north east, my Ford C Max went into limp mode and the engine malfunction light came on,I got in touch with DPF Doctor, who were fantastic,l would recommend these guys to anyone,l can't praise them enough.once again thankyou for a brilliant service.
Streetfighter 2
Streetfighter 2
11:42 17 Feb 18
Had DPF issues on my Toyota Yaris, paid for a diagnostics with Concorde who advised DPF fully blocked and charging ridiculous amount. Searched online and came across DPF Doctor who did a surgeon of a job. Identified the issue immediately and fixed promptly. Great service with excellent customer service with us at heart.If you have any similar issues do not hesitate to be in touch with DPF Doctor. Thanks againKesh
Gilbert Groot
Gilbert Groot
08:15 05 Jan 18
Very professional and specialist knowledge. Great customer service. Highly recommended�
Sean Lynch
Sean Lynch
16:45 10 Dec 17
Since joining the DPF Doctor group, our Dpf diagnostics and repairs percentage has increased exponentially. This is down to the increasing number of the country’s top diagnostic technicians deciding to join this amazing group. This then in turn helps grow the group and success rate even more. The outcome of all this is simply the best group of techs to deal with your Dpf problems in the country.
Music Zombie
Music Zombie
16:11 09 Dec 17
Great service in and out within a few hours! Car wouldn’t even start when we took it in and came out running like a dream. Honest and very reliable bunch of lads with a great set up and customer service. Fully recommend!!
automotive developments
automotive developments
19:37 30 Nov 17
As a time served Master technician & Diagnostic Engineer working in the Automotive industry for over 30 years I have notice the increased demands on both vehicle emissions and the garages having to work on modern vehicle systems.With the ever-increasing demands on engines for MPG and reduced emissions standard using ERG & exhaust DPF causing so many problems for both the owner and the garages fixing them, over the last few years we have seen a huge increase in Blocked DPF systems and I was concerned that as an independent workshop we needed to keep up with the main dealers. After many weeks of research and phone calls I got in touch with Darren Darling owner of the DPF DOCTOR in Ashington, I was very impressed with Darren’s knowledge on DPF systems on modern cars and his thorough approach to knowledge and training working hand in hand.After sounding out the DPF DR I joined the DPF DR GROUP and cover south of the Tyne from our workshop in WASHINGTON. The DPF DR group are a highly trained group of like minded technicians that attend regular training events to keep up with new vehicle systems and diagnostics regarding DPF systems. With the DPF DR’s approach to correct diagnosis of finding the actual problem causing the blocked dpf we can often save customer’s very expensive repair bill’s. we have seen an increased work load of DPF’s in our workshop not only from the public but also from many other garages including main dealers!!! that realise that this is specialist work and requires a different approach to correct repair.
JOHN STRAUGHAN
JOHN STRAUGHAN
10:54 29 Nov 17
We are a garage repair business based in Berwick upon Tweed and had the feeling we were getting out of touch with DPF faults and repairs five or so years ago. We joined the dpf Doctor network and are overwhelmed with the network s results
Peter Richards
Peter Richards
19:48 28 Nov 17
We are based in Newcastle Upon Tyne and began to get asked a lot about DPF cleaning, most likely as we are in the city and most drivers do very short journeys. We knew about the DPF doctor network as we sent many jobs up to the head quarters in Ashington, which is only 20 minutes away and every time the customer would call us about the repair which they had done with a glowing review. I have to be honest and say we held back about joining the network as we are so close to the head quarters and believed this would affect our work but we couldn't have been more wrong. Since joining we are quickly growing into one of busiest outlets for DPF cleaning and get many calls daily about DPF issues but set this aside the vast amount of knowledge the whole network provide us is priceless. The network is built up of selected like minded professionals who only want to do the job correctly and this is how we like to run our business.
Clive Atthowe
Clive Atthowe
19:36 28 Nov 17
I joined the network this year one of the best decisions I have made in along time . Darren has been so helpful with his fantastic knowledge and excellent training program relating to everything DPF . The JLM cleaning products just work , we have been amazed just how effective this system is and we have tried most . The training and knowledge in the network from all the members gives you the confidence to tackle any DPF issues with confidence .
Emily Collar
Emily Collar
17:47 28 Nov 17
Fantastic service, saved me £100s when i had a DPF problem on my BMW 118d, talked to me like a human being and led me through the whole process, i've recommended them to several of my friends since. Can't thank them enough!
Emissions Service Centre
Emissions Service Centre
17:12 28 Nov 17
We joined the dpf doctor approx 6 months ago, and was one of the best investments we made. The knowledge we gained from this network is delivered from the best diagnostic technicians across the country. The support is fantastic. Always a phone call away
Jonny Crowe
Jonny Crowe
15:28 28 Nov 17
Great team and great bunch of lads. Endless suport, help and training. Would recomend to anyone that is looking to join the network.
David Humphreys
David Humphreys
15:18 28 Nov 17
During 2016 we looked into expanding our business into dpf cleaning and diagnostics We chose to be part of the growing network of “ the dpf doctor “ because of the well proven track record and association with some of the industries highly rated professionals that were already part of the group Our business has gone from strength to strength in the specialist field of dpf diagnosis and cleaning Thanks to the ongoing support from the tech team that are only a phone call away if neededThanks
Simon Dean
Simon Dean
15:18 28 Nov 17
IF you are a garage and want to succeed in DPF diagnosis and repair then consider strongly joining the DPF Doctor network.We joined a year ago and have increased sales and fix rate for DPF faults and more importantly for the complex strategies of the engine management systems you have support from our Ashington HQ and also experienced and enthusiastic network members all over the countrywhich can give you the confidence you need to take on DPF jobs on all makes of vehicles.Having this knowledge base at your finger tips by joining the network will make you stand out from the crowd and grow your bottom line.
James Pearson
James Pearson
15:01 28 Nov 17
As one of the first companies to join the DPF Doctor network we have seen the network evolve considerably over the last 12-18 months. The quality of diagnostic professionals present within the network is immense and the information shared between members on the network is truly priceless. Most people think they are just purchasing a DPF Cleaning tool and a spot on the website. This is not the case, you are buying into a network with some of the best diagnostic techs in the country ready to help you when needed. The training and ongoing tech support helpline is great, and you will need it. DPF's in principle are simple, but the software strategies employed by the ECU to control the DPF and the regeneration process is complex, therefore training and tech support is vital.Don't forget the DPF doctors do not just clean DPF's, we investigate the reason behind the blockage by testing components and interrogating live data. Without the inside knowledge the network can give you, carrying out a DPF cleaning service successfully and correctly could be a minefield. Avon Tuning
ACR Tuning
ACR Tuning
09:37 28 Nov 17
Prior to joining the DPF Doctor network as an agent we were already involved in DPF cleaning. However, since we joined the network the DPF element to our business has been transformed due to the excellent on going training and support combined with the best DPF cleaning product on the market which has helped us become the leading DPF specialist in our local area. Would highly recommend any other businesses thinking of joining, to go for it!
Lee Pritchard
Lee Pritchard
23:39 27 Nov 17
Recently joined the Dpf doctor network and I am very impressed with the setup after being on their training course up at their headquarters. Very knowledgeable lads with a passion to do the job correct to a high standard. Looking forward to see the network grow with good technicians.
Craig Crosby
Craig Crosby
16:22 27 Nov 17
I have recently had a Vauxhaul Vivaro in here with a DPF fault. I found the service to be excellent, fast and the fault has gone. Dont usually review companies but these guys are very good!
Dan Walder
Dan Walder
15:51 22 Oct 17
Amazing network to be part of, unrivalled industry knowledge, a process which is proven and effective and that saves our customers £££ as well as providing us the opportunity to add to our list of available services.
Derek Roberts
Derek Roberts
09:29 22 Oct 17
A training facility full of top technician all at the top of their game.
Ali Oconnor
Ali Oconnor
21:10 14 Sep 17
Good service !!! Reasonable price too ! Plus my van is no longer a poorly boy �
Karl Weaver
Karl Weaver
20:59 14 Sep 17
I run a busy independent garage that specialises in diagnostics and was looking into adding DPF cleaning to our list of services. The need to diagnose and repair DPF related issues is ever growing.I spent time researching and having demonstrations from various companies claiming to be able to clean DPF's. After meeting Darren and the team from "The DPF Doctor" the decision was made!The cleaning method and process proved to be by far the most effective I'd seen. Often a blocked DPF is a symptom of another fault and identifying that fault is key to prevent the DPF blocking again. The network contains some of the most skilled diagnostic technicians I have ever met and the knowledge shared is simply fantastic.I highly recommend The DPF doctor both from a public point of view and for garages that are looking into DPF diagnostics and cleaning.
Wayne Crosby
Wayne Crosby
19:07 23 Aug 17
So I had my X5 at Darren's today and he let loose his side kick Callum on my car to increase its power...absolutely amazed at the difference was well worth the money spent and the effort to get my car there. It's a breath of fresh air to have a team of professional, enthusiastic and helpful people sort your motor out! Callum knows his stuff even though he doesn't look like it �Will definitely be back with my work vans and hopefully my Honda Blackbird ��������
Joanne Timmins
Joanne Timmins
13:59 08 Aug 17
Fantastic! Worth the visit. Now holiday can begin with peace of mind.
Jez Hulbert
Jez Hulbert
17:23 02 Aug 17
Had problems with the DPF on my Jaguar 3.0 v6 s,also had the engine warning light on,I took my car to Peter at Walkergate,the diagnostic check showed faults with the DPF and turbo but Peter was excellent and sorted all faults.The car seems more responsive,don't know if thats just wishful thinking.He asked me to call in again next week for a free diagnostic check just to make sure no faults have returned.Peter was great and I wouldn't hesitate to recommend him and DPF doctor to anyone !
John Cairns
John Cairns
15:23 20 Jul 17
Great honest lads took my Leon fr in diagnosed problem sorted straight away car back by 1 I now have my fr running like a dream cheers lads
Saqib Nazir
Saqib Nazir
12:11 16 Jul 17
wow, these guys know exactly what they are talking aboutAfter all they are the DPF doctors
Barry Lawson
Barry Lawson
07:57 16 Jul 17
Peter Richards
Peter Richards
05:08 08 May 17
Jags Bhullar
Jags Bhullar
10:20 07 May 17
Grant Athersmith
Grant Athersmith
08:56 12 Nov 16
John Parker
John Parker
11:31 01 Oct 16
Quite simply, these guys are the best at what they do! Totally professional service and hugely knowledgeable. A pleasure to do business with them. Highly recommended.
Chris Watts
Chris Watts
18:43 26 Sep 16
Paul Cullen
Paul Cullen
12:22 01 Sep 16
DPF Doctor diagnosed and sorted the problem very quickly on my Audi A5 when the DPF warning light kept coming on. I’d heard some really scary stories about this filter problem so was expecting the worse and had a road trip to Scotland booked. Andy sorted it for me straight away at a very fair price and I went on to complete over 1500 miles and still without fault. Cheers Motatalk 🙂
Ian Robinson
Ian Robinson
21:41 20 Jul 16
sorted my mondeo's dpf problem straight away with minimum of fuss car now running like new cheers lads would definetly recommend to anybody havin problems with dpf
Kenny Thorley
Kenny Thorley
19:56 05 Jul 16
My 520d m sport BMW was not going over 2500rpm and now it's running like new
Daniel Williams
Daniel Williams
16:38 17 Jun 16
Cracking service! Done a carbon clean on my civic
Graeme Irvine
Graeme Irvine
16:39 17 Mar 16
Local garage diagnosed particular filter blocked and quoted up to £1500 for replacement I contacted the dpf doctor and they were fantastic came to my home in a few days diagnosed a faulty sensor only cost £150 and car as good as new fantastic highly recommend them to anyone
Tony Hall
Tony Hall
11:39 27 Feb 16
saved my life and my car saved me a fortune
Sean Corduff
Sean Corduff
17:15 12 Feb 16
Amanda Stuart
Amanda Stuart
17:42 06 Feb 16
Excellent service! Professional, friendly and explained everything!
Jamie Brown
Jamie Brown
21:40 10 Jan 16
I considered selling my car when I was told about possibly having to replace my dpf. Luckily enough my father in law's friend made us aware of the dpf Doctor. Absolutely delighted with the cleaning process and customer service, brilliant that it can be done at your door. Saved me a lot of money also. Would highly recommend and I will hand out the business cards to my local mechanics for future reference.
Jody Bint
Jody Bint
21:23 27 Nov 15
I went to see the dpf Doctor after I tried every everything and failed I was looking at an £1000 pound bill but the dpf Doctor had a look and solved it for me and saved me £800 pounds in the proses well happy and top guy thanks mate
Dean Rice
Dean Rice
00:56 03 Nov 15
Euan Abercrombie
Euan Abercrombie
18:32 02 Nov 15
The only place to go for precise diagnostics, total honesty and an all round first class service!!!!!
Gary Colvine
Gary Colvine
17:51 02 Nov 15
Truly happy with the work carried out great deal well worth a look if ur car is not running right thanks Darren and team
Colin Easton
Colin Easton
17:24 02 Nov 15
First class service highly recommend these guys
Sean McGarry
Sean McGarry
16:53 02 Nov 15
David Sanderson
David Sanderson
16:03 02 Nov 15
Very good service received from this company. They know what they are doing unlike some other company's. They got me out of a very expensive situation in a very short space of time